Product changelog

What's new in
OutreachAgent

Every feature, improvement, and fix — shipped by our team. We push updates every two weeks.

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v2.1.0Major releaseApril 8, 2026
NewAI Copilot 2.0 — now understands full conversation context and company news
NewAI Inbox: automatic priority queue with urgency scoring for every thread
NewWhatsApp template library — 50+ pre-approved templates across industries
ImprovedLead scoring model retrained on 150M+ touchpoints — 34% more accurate
ImprovedDashboard load time reduced by 60% across all views
FixEmail reply tracking now correctly counts cross-device opens
v2.0.0Platform redesignMarch 3, 2026
NewEntirely new UI — cleaner, faster, and built around your workflow
NewVisual CRM pipeline with AI deal health scores and drag-and-drop Kanban
NewDeal forecasting — AI predicts close probability for every open deal
NewChatbot builder v2 — no-code flow editor with branching logic
ImprovedNew role system: Owner, Admin, Agent, Viewer with granular permissions
ImprovedCustom fields now available on leads, contacts, and companies
FixMultiple timezone issues in sequence scheduling fixed
v1.9.0New featureFebruary 12, 2026
NewWhatsApp Business API v2 — now supports interactive buttons and list messages
NewInstagram DM inbox — manage Instagram conversations in your unified inbox
NewA/B testing for email subject lines and WhatsApp messages
ImprovedSequence step delays now support business-hours-only scheduling
FixOAuth reconnect flow no longer disrupts active sequences
v1.8.0New featureJanuary 20, 2026
NewNPS surveys — send post-deal NPS surveys and track scores over time
NewKnowledge base builder — create a self-serve help centre for your customers
NewPublic REST API v1 — access all CRM data programmatically
ImprovedZapier integration now supports 30+ trigger/action combinations
FixReports builder date filters now respect account timezone
v1.7.0New featureDecember 5, 2025
NewLive chat widget — deploy a WhatsApp-style chat button on any website
NewShared reports — shareable links for real-time dashboards
ImprovedEmail warmup algorithm updated — 2× faster warmup ramp
ImprovedLead import now supports Excel (.xlsx) in addition to CSV
FixVarious stability fixes for high-volume workspaces (10K+ contacts)

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