Public roadmap

What we're building
and what's already live

We build in the open. Here's exactly what's shipped, what's being built right now, and what's coming next. Your feedback shapes priority.

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Shipped ✓6
WhatsApp Business API
Live

Direct Meta BSP integration — OTP (Magic Link), broadcasts, drip sequences, and 1:1 conversations.

Shared Inbox
Live

Unified WhatsApp + email inbox with agent assignment, internal notes, and conversation history.

CRM — Contacts & Pipeline
Live

Contact management, deal stages, activity log, and custom fields. Kanban pipeline view.

WhatsApp OTP (Magic Link)
Live

Passwordless phone verification via WhatsApp. REST API + SDK. Works on mobile and desktop (QR).

AI Chatbot Builder
Live

No-code flow editor to build WhatsApp chatbots with branching logic and human handover.

REST API v1
Live

Programmatic access to contacts, messages, deals, and OTP — with API key auth and webhooks.

In Progress3
Email Outreach Module
Building

Cold email campaigns with warmup, AI personalization, open/click/reply tracking, and sequences.

AI Copilot for Inbox
Building

Context-aware reply suggestions using full conversation history, contact data, and deal status.

Instagram DM Inbox
Building

Handle Instagram DMs alongside WhatsApp in the same shared inbox — no tab switching.

Coming Next4
SMS & OTP Module
Q4 2026

Transactional SMS and OTP as a standalone module — DLT-compliant for India, with WhatsApp fallback.

Reports & Analytics Dashboard
Q4 2026

Conversation volume, reply rates, agent performance, sequence effectiveness, and funnel metrics.

Zapier & Make Integration
Q4 2026

Connect EmacronAI CRM to 5,000+ apps via Zapier or Make — no code required.

Mobile App (iOS & Android)
2027

Inbox, pipeline, and notifications on your phone. Never miss an urgent customer message.

Roadmap is directional and subject to change. Dates are estimates, not commitments.