Everything you need. Nothing you don't.
EmacronAI CRM is modular. Each module is a complete product. Pick the modules you need, start a 14-day free trial, and pay only for what you use.
WhatsApp Business
PopularMeta BSP direct — broadcasts, OTP, drip sequences
The flagship module. Direct Meta BSP connection — no resellers, no markup. Power all your WhatsApp use cases: OTP, broadcasts, drip sequences, and rich media campaigns.
Start WhatsApp Business trial freeWhat's included
- Direct Meta WhatsApp Business API (BSP tier)
- WhatsApp OTP / Verification (with SMS fallback)
- Broadcast campaigns to unlimited contacts
- Multi-step drip sequences with triggers
- Template management & Meta approval status
- Read receipts, delivery tracking per message
- Rich media: images, PDFs, buttons, lists
- Click-to-WhatsApp Ads (CTWA) integration
- WABA multi-number support
- Webhook for inbound message routing
Email Outreach
AI email campaigns, sequences & inbox management
AI-powered email outreach at scale. From cold outreach to warm nurture sequences — personalized, perfectly timed, and fully automated with smart reply detection.
Start Email Outreach trial freeWhat's included
- Multi-sender email campaigns (Gmail, Outlook, SMTP)
- AI copywriting with industry & role personalization
- Smart send-time optimization (per contact)
- Multi-step sequences with reply/open/click triggers
- Email warmup to improve sender reputation
- A/B testing on subject lines and body
- Custom domain tracking & link shortener
- Bounce handling & list hygiene automation
- Unsubscribe management & compliance
- Campaign analytics: open, click, reply, bounce rates
CRM & Sales Pipeline
PopularFull CRM — contacts, deals, quotes, pipeline
Full sales CRM with pipeline, deals, quotes, and task management. The backbone of your revenue operations, with lifecycle stages and AI-powered deal health scoring.
Start CRM & Sales Pipeline trial freeWhat's included
- Contacts database with lifecycle stages
- Visual Kanban pipeline with drag-and-drop
- Deal management: value, probability, close date
- Quote & proposal generator with PDF export
- Task management and team assignment
- Meeting scheduling & calendar integration
- Engagement scoring (email opens, WA replies, site visits)
- Automated follow-up triggers based on stage
- Revenue forecasting by rep and pipeline stage
- Full conversation history per contact
AI Automation
PopularAI copilot, autopilot replies, chatbot builder
AI Copilot suggests replies; AI Autopilot handles them autonomously. Build chatbots, score leads, and let AI do the heavy lifting while your team focuses on closing.
Start AI Automation trial freeWhat's included
- AI Copilot: one-click reply suggestions in inbox
- AI Autopilot: fully automated replies with human escalation
- Tone & persona configuration per workspace
- Chatbot flow builder (no-code visual editor)
- Knowledge base for AI context & grounding
- Intent detection & auto-routing to departments
- Lead scoring with 50+ behavioral signals
- AI-generated campaign copy and sequences
- Sentiment analysis & urgency flagging
- Daily credit limits to control AI spend
Unified Inbox
All channels in one inbox: WA, Email, Telegram, FB
Every customer conversation — WhatsApp, email, Telegram, Facebook, Instagram — in one smart inbox. SLA tracking, department routing, and AI-powered reply suggestions.
Start Unified Inbox trial freeWhat's included
- Omnichannel: WhatsApp, Email, Telegram, Facebook, Instagram
- SLA timers and priority queue
- Department routing and round-robin assignment
- Conversation labels, tags, and filters
- Internal notes & @mentions between agents
- Macros & canned responses for speed
- CSAT / NPS collection after resolution
- Auto-away and business hours management
- Real-time agent availability status
- Supervisor view & queue monitoring
Website Suite
Live chat widget, forms, visitor analytics, help center
Turn your website into a lead machine. Live chat widget, smart forms, visitor tracking, and a help center — all integrated with your CRM and inbox automatically.
Start Website Suite trial freeWhat's included
- Live chat bubble (JS snippet, < 2min setup)
- Custom widget colors, position, and welcome messages
- Lead capture forms with auto-CRM sync
- Visitor session tracking and page analytics
- WhatsApp + email + chat channel switcher in widget
- Help center with public knowledge base
- NPS survey widget with CRM tagging
- Exit-intent popup for lead capture
- Chat-to-WA handoff for mobile users
- Google Analytics & Meta Pixel integration
How WhatsApp OTP works
Your API call → EmacronAI CRM → Meta BSP → WhatsApp app. The entire journey takes ~1.5 seconds at 98%+ delivery.
WhatsApp OTP Flow
From API call to delivered message in ~1.5 seconds
Your App
POST /api/v1/whatsapp/otp/send
EmacronAI CRM API
Validates key + workspace
Meta Cloud API
BSP direct connection
WhatsApp App
Customer receives OTP
98.2%
Delivery rate
~1.5s
Avg delivery
End to end
Auto
SMS fallback
Built-in
50%
Cheaper than SMS
Same reliability
How we compare to alternatives
EmacronAI CRM is the only platform combining WhatsApp OTP, full CRM, AI autopilot, and email — at a fraction of the cost.
| Feature | EmacronAI CRM | MSG91 | Interakt | Wati |
|---|---|---|---|---|
| WhatsApp OTP API | ✓ | ✓ | ✗ | ✗ |
| Direct Meta BSP | ✓ | ✓ | ✓ | ✓ |
| Full CRM Pipeline | ✓ | ✗ | ✗ | ✗ |
| AI Autopilot Replies | ✓ | ✗ | ✗ | ✓ |
| Email Outreach | ✓ | ✓ | ✗ | ✗ |
| Unified Inbox | ✓ | ✗ | ✓ | ✓ |
| SMS Fallback for OTP | ✓ | ✓ | ✗ | ✗ |
| Chatbot Builder | ✓ | ✗ | ✓ | ✓ |
| Website Live Chat Widget | ✓ | ✗ | ✗ | ✗ |
| Pay-per-module pricing | ✓ | ✗ | ✗ | ✗ |
| Starting price (INR/mo) | ₹999 | ₹2,999 | ₹1,999 | ₹2,499 |
Pricing and features as of June 2026. Subject to change. All trademarks belong to their respective owners.
Try any module free for 14 days.
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