Help Center›Billing & Plans

Managing Your Subscription and Billing

Billing & Plans·4 min read

View Your Current Plan

Go to Settings → Billing to see your current plan, usage, and next billing date.


Upgrade or Downgrade

Click Change Plan to switch between Starter, Growth, and Scale plans. Changes take effect immediately — you'll be charged a prorated amount for the rest of the billing period.


Payment Methods

We accept all major credit/debit cards and UPI (India). Go to Settings → Billing → Payment Methods to update.


WhatsApp & Meta Credits

WhatsApp conversation charges are billed directly through your Meta Business account — not through EmacronAI CRM. You can add money to your Meta ad account at business.facebook.com.


Download Invoices

Go to Settings → Billing → Invoices to download PDF invoices for any past payment.


Cancel Subscription

Go to Settings → Billing → Cancel Plan. Your access continues until the end of your current billing period. No refunds for partial periods.


Questions?

Email billing@emacronai.com or chat with us on WhatsApp.

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