Help Center›Getting Started

How to Import Contacts from a CSV File

Getting Started·3 min read

Supported Formats

  • CSV (comma-separated values)
  • XLSX (Excel)

  • Required Columns

    Your file must have at least one of: email or phone


    Optional Columns

    first_name, last_name, company, job_title, city, state, country, tags


    Step 1 — Download the Template

    Go to Contacts → Import → Download Template to get a pre-formatted CSV.


    Step 2 — Fill in Your Data

    Add your contacts to the template. Do not change the column headers.


    Step 3 — Upload

    Go to Contacts → Import, drag and drop your file, and click Upload.


    Step 4 — Map Columns (if needed)

    If you're using a custom file, map your column names to EmacronAI CRM fields.


    Step 5 — Confirm & Import

    Review the preview and click Import Contacts. Large files (>10,000 rows) may take a few minutes.


    Limits

  • Max 50,000 contacts per import
  • Max file size: 10 MB
  • Was this article helpful?

    If you need more help, our team responds within 2 business hours.