Your whole team on one WhatsApp number.
No chaos. No missed messages.
A shared inbox where every agent sees the same conversations, assignments are automatic, SLAs are tracked, and AI Pilot drafts replies. Built for Indian support and sales teams.
1
WhatsApp number
Your whole team works from one
∞
Agents
No per-seat limit on conversations
2x
Faster responses
With AI Pilot reply drafts
< 2 min
Setup time
Add team members instantly
Everything your support team needs
Multiple agents, one number
Your entire support team works from a single WhatsApp Business number. No more routing customers to personal numbers.
Auto-assign conversations
Round-robin, load-balanced, or skill-based routing. New conversations go to the right agent automatically.
SLA timers + alerts
Set first-response and resolution SLAs. Get alerts when a conversation is breaching — before the customer complains.
Canned responses / macros
Build a library of approved replies. Agents send polished responses in seconds instead of typing the same thing 50 times a day.
Labels and tags
Tag conversations by issue type, product, or priority. Filter your inbox to see exactly what matters.
AI Pilot — draft replies
AI reads the conversation and drafts a suggested reply. The agent reviews and sends with one click — 2x faster support.
Team performance reports
Response time, CSAT, conversations handled per agent, resolution rate — weekly email digest for managers.
Internal notes
Leave private notes on conversations that are visible to your team but not the customer.
Why not just use Freshdesk or Zendesk?
Freshdesk / Zendesk
EmacronAI CRM
One inbox. Your whole team. Start free.
No per-seat pricing for inbox. No setup fees. Invite your team in 2 minutes.