WhatsApp. Email. One inbox.
Zero missed conversations.
Your customers reach you on WhatsApp and email. Your team shouldn't need two tools to respond. EmacronAI CRM brings both into one unified inbox with shared assignment, SLA tracking, and AI drafts.
One inbox, every channel
WhatsApp + Email unified
All conversations in a single feed. Switch between channels without losing context. Full conversation history in one place.
Team assignment
Assign any conversation — WhatsApp or email — to the right agent. Reassign with one click.
Labels across channels
Tag conversations with labels like "Urgent", "Billing", "Enterprise" — regardless of which channel it came from.
Unified SLA tracking
Set first-response SLAs across all channels. Alerts fire if any conversation — WhatsApp or email — is about to breach.
AI reply drafts
AI reads the conversation and drafts a response. Works for both WhatsApp and email. Agent reviews and sends.
Cross-channel analytics
See response time, CSAT, and volume broken down by channel. Identify where your team is overwhelmed.
Stop context switching. Start one inbox for everything.
Your team replies 2x faster when every conversation is in one place. Free plan available.