๐Ÿ’ฌ WhatsApp Customer Support

24/7 WhatsApp support.
AI handles 80%. Agents handle the rest.

Your customers expect instant support on WhatsApp โ€” not 9-to-5, not email tickets. EmacronAI CRM combines an AI chatbot that works around the clock with a shared agent inbox for the conversations that need a human touch.

80%

Queries resolved by AI

Without human intervention

<30s

Average AI response

Even at 2am on a Sunday

60%

Support cost reduction

vs pure human support

4.7โ˜…

CSAT improvement

vs email/phone support

How it works

๐Ÿ’ฌ
1

Customer sends message

Customer messages your WhatsApp number. Instant acknowledgement sent automatically.

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2

AI reads and responds

Chatbot checks knowledge base and FAQs. Answers accurately within 30 seconds for 80% of queries.

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3

Complex queries escalate

AI recognises when it can't help. Seamlessly hands off to a human agent with full context.

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4

Every conversation tracked

CSAT collected automatically. Resolution time, bot vs human splits โ€” all in your analytics dashboard.

Stop making customers wait. Start 24/7 WhatsApp support.

Free plan includes AI chatbot + shared inbox. No credit card required.